FAQs

WHO CAN ENTER THE COMPETITION?

Anyone with a smartphone or tablet aged 13 or over may enter the competition. 

All entrants are required to take their images within the boundaries of the city of Bristol, UK, over the 24 hours of the competition, from 1200 noon on Saturday 30th September to 1200 noon on Sunday 1st October 2017.

All entrants must register online prior to the start of the competition via the ENTER page of the website.

HOW DO I REGISTER TO ENTER THE COMPETITION?

Registration involves entering your name, email and password and paying a registration fee of £5, which includes your first entry image. Additional images may be purchased at £2 per image.  These can either be purchased at registration or when uploading your entry images.  Entry registration closes at 11.00am on Saturday 30th September 2017.

After registration, entrants will be randomly allocated an hour of the 24 hour competition during which they must take at least one entry image.  Entrants will be informed of their unique hour no less than five days before the start of the competition.  Entrants who do not submit an image taken within their specified hour will not be eligible for prizes.  Entrants under the age of 18 will be offered daytime hours.

WHEN IS THE COMPETITION?

Photographs must be taken on a smartphone or tablet in the city of Bristol, UK, during the 24 hour period of the competition, from 1200 noon on Saturday 30th September to 1200 noon on 1st October 2017.  Photographs taken outside these hours, or outside the geographical area of Bristol City will be disqualified.  

All entrants are asked to attend a media photo-call one hour before the start of the competition, ie from 11.00am -12.00am on Saturday 30th September in Central Bristol (entrants will be informed of the location via email).  There may also be a photo-walk and other activities for entrants and sponsors in the hours leading up to the start of the competition.

ARE CAMERAS, PHONES AND TABLETS ALL ELIGIBLE?

No.  Cameras are not eligible this year.  All entry photographs must be shot and edited on a mobile phone or tablet. This may include iPhones, iPads, Android phones and tablets, Windows phones and the iPod touch.  Add-on mobile phone lenses and smartphone photography apps are allowed and encouraged.

Shortlisted entrants may be asked to provide their original entry photos for verification of the device on which it was taken prior to final judging.

 

WHEN MUST ENTRY PHOTOS BE TAKEN?

All entry photographs must be taken during the 24 hours of the competition, ie from 1200 noon on Saturday 30th September to 1200 noon on Sunday 1st October. 

Shortlisted entrants may be asked to provide their original entry photos for verification of the time the image was taken prior to final judging.

Photographs taken outside the 24 hours of the competition, or outside the geographical area of Bristol City will be disqualified.  

IS THERE A GEOGRAPHICAL AREA THAT PHOTOS MUST BE TAKEN IN?

Yes. All photographs must be taken within the Bristol City boundary.  See the interactive Bristol City boundary map at https://mapit.mysociety.org/area/2561.html.  Any images taken outside the City boundary will not be eligible for prizes.

Shortlisted entrants may be asked to provide their original entry photos for verification prior to final judging.  

CAN I USE MY LAPTOP OR DESKTOP TO EDIT MY PHOTOS?

No. You can only edit within your mobile phone or tablet or with any app or combination of apps on your phone or tablet.  Images must not be altered from a desktop computer or laptop.  All image manipulation must be made within your device or app.

In some cases we may ask for the original image to verify that it has been taken with a smartphone or tablet. Any images created using apps which access desktop software using the mobile as a remote, such as Astropad, or any photograph that cannot be verified as having been taken with a smartphone or tablet will be disqualified.

HOW MANY PHOTOS CAN I ENTER?

There is a limit of six entry images per person.  These six images comprise your initial registration image, which must be taken in your specified allocated hour slot, and five additional images.  The additional five photos can be taken at any time during the 24 hour competition period.  These additional images can be purchased for £2 each, either when you are registering to enter the competition, on when uploading your entry images.

CAN I WAIT UNTIL AFTER THE COMPETITION TO BUY ADDITIONAL IMAGES?

Yes.  As long as you have registered before the entry deadline of 1100 on Saturday 30th September, you can purchase additional entries before, during or after the 24 hour competition. Each person can enter a maximum of six images in total.  This includes your initial registration photo that must be taken within the hour you were allocated.  The additional five images can be taken at any time during the 24 hour competition period. All entry images must be submitted before the deadline of 0900 on Tuesday 3rd October.

I CAN'T LOG INTO MY ACCOUNT

There is a facility on the ENTER page of the website to reset your password if you have forgotten it.  If the password reset email does not arrive, make sure you check your SPAM box. If you have any further problems you can contact us at: hello@24hoursinbristol.co.uk

HOW DO I ENTER MY PHOTOS?

Once you have taken your photos during the 24 hour competition period from 1200 Saturday 30th September to 1200 Sunday 1st October, you should log onto your competition account at www.24hoursinbristol.co.uk from your mobile phone or tablet.  There will be an “upload” option for your images.  The first image to upload should be the photo taken within your allocated hour slot.  If you have purchased additional image slots, you can upload your additional photos into the hours they were taken and also into a maximum of one category.  If you have only purchased your registration image at this stage, you can buy additional images (up to 5) at £2 per image.

You will receive confirmation within your profile area for each successfully uploaded image.

DO I HAVE TO SUBMIT ALL MY IMAGES AT ONCE?

No.  You can upload one or all of your images at any time during the submission period, from 1200 on Saturday 30th September until 0900 on Tuesday 3rd October 2017. Images can be uploaded in one session or several.  If entering an image into a category as well as into the hour slot in which it was taken, the image must be entered into both the hour and category slots at the same time rather than in two separate sessions to avoid being charged an additional image entry fee of £2.

WHICH CATEGORY SHOULD I ENTER MY PHOTOS INTO?

For each entry photo, the first stage is to upload it into the hourly slot in which it was taken. (NB. Your smartphone will record the time and location of each image).  If your image is also relevant to a particular prize category, it can be entered into a maximum of one category over and above the hourly slot in which it was taken.  The image must be entered into both its hourly slot and its prize category at the same time, as entering the image into a category on a separate occasion may incur an additional image entry fee of £2.

CAN I ENTER A PHOTO INTO MORE THAN ONE CATEGORY?

All images must first be uploaded into the hour slots in which they were taken (NB. your smartphone will record the time and location of each image).
The images can then also be entered into a maximum of one additional subject category if the subject matter fits any of the competition categories.

WHAT SIZE SHOULD PHOTOS BE?

Your entry photos must be the original size taken by the smartphone or tablet. If there is a size option, please select Actual Size, rather than Large, Medium or Small.

No desktop or laptop resizing or image manipulation is permitted. Shortlisted entrants may be asked to provide their original entry photos for verification prior to final judging. 

CAN I USE MY LAPTOP, DESKTOP OR PHONE/TABLET TO UPLOAD PHOTOS?

Yes. You may submit your images from any device, but no desktop or laptop editing is allowed. Shortlisted entrants may be asked to provide their original entry photos for verification prior to final judging.

WHEN IS THE DEADLINE FOR ENTERING COMPETITION PHOTOS?

All competition entry images must have been uploaded via your account on the ‘24 Hours in Bristol’ website before 0900 on Tuesday 3rd October 2017.

HOW DO I KNOW IF YOU RECEIVED MY ENTRY

You will see all of your successfully entered photos in your account profile page. You will also receive an email thanking you for your entries. If you do not receive the confirmation, please check your SPAM folder before contacting us.

DO I STILL OWN THE RIGHTS TO MY IMAGES?

Yes. 100%. Copyright remains with the photographer. Any images used by 24 Hours in Our City Ltd or its partners will be credited to the photographer wherever possible. Please see the Terms and Conditions page of the website for further details.

I’M HAVING PROBLEMS UPLOADING MY PHOTOS. WHAT CAN I DO?

As peak upload times may slow down the system, please wait 30 minutes and try again. If you continue to have issues uploading your images, please email hello@24hoursinourcity.com or message us via Twitter @24hoursbristol to let us know.

HOW DO I KNOW IF I HAVE WON A PRIZE?

The judging process will take place from 3rd - 10th October. Shortlisted entrants may be contacted and asked to email their original entry photos to the organisers for verification prior to final judging. Please look out for emails and check SPAM from 5th-16th October. All shortlisted photographers will be informed by email and invited to the prize-giving and exhibition private view evening.

News of the winning images will be displayed on the event website on the evening of Friday 27th October.  All of the entry images will be displayed in the 2017 gallery on the 24 Hours in Bristol website for viewing.  We also aim to display all entry images at the 'One Smart Day in Bristol 2017' exhibition, which will run for 2 weeks from Saturday 28th October.

WILL ENTRY IMAGES BE VISIBLE ON THE WEBSITE?

Yes. All entry images will be displayed on the event website under the hour’s sections in which they were taken. One the winners are known, they will be featured in a separate winner’s section.  

 

IS MY PAYMENT SECURE?

Yes. The website uses the latest SSL encryption to ensure your payment details are secure and not stored by the organisers or any third party.

WHEN WILL I FIND OUT IF I'VE WON A PRIZE

Judging will take place from 3rd - 13th October.  The organisers may contact shortlisted entrants before 14th October to request the original image.  All final shortlisted entrants will be invited to the Awards evening on Friday 27th October, when the winners will be revealed.  

WHEN AND WHERE WILL THE EXHIBITION TAKE PLACE?

The exhibition will be held at the Programme Gallery in the newly refurbished Pithay building from Saturday 28th October until Saturday 11th November.  Closed Sundays and Mondays.  Opening times TBC.

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